I get daily notifications of tasks due for each day. I don’t use the automated call window, but either way, when I put a note into the notepad, the system auto completes (marks through) the existing task. I almost never want to do that. The system should allow me to move the task forward by changing the date and time.
A task should not automatically complete when I enter a note in the notepad while working the task q
Yes. It should default to just saving the note (just like a call does). You should have the option to simply ‘save note’ or ‘save note and complete task’