① Use the SNS Post Management Calendar in the Mobile App
Available for: Marketing Hub Professional and above
[Marketing] > [Social] > Click the Calendar icon
Knowledge Base: Manage your social publishing schedule with Social Calendar
② Copy Marketing Email Templates to Other HubSpot Accounts (Public Beta)
Available for: Marketing Hub Enterprise
Knowledge Base: Transfer Automated Marketing Emails Between Accounts (BETA)
③ Build Scores Using AI (Beta)
Available for: Marketing Hub Professional and above
[Marketing] > [Lead Scoring]
For example, based on trends of contacts who became SQLs in your account, AI determines which behaviors are likely to contribute to conversion and builds a score.
Knowledge Base: Build scores to qualify contacts and companies with the Lead Scoring tool
④ New Home for Marketers (Public Beta)
Available for: Marketing Hub Professional and above
[Marketing] > [Home]
Knowledge Base: Use the Marketing Home (BETA)
⑤ Multi-Step Forms (Public Beta)
Available for: Marketing Hub, Sales Hub, and Service Hub Starter and above
[Marketing] > [Forms] > [Create Form] > [New Form Editor]
New Form Editor Add Step
Knowledge Base: Create and edit forms using the New Form Editor
⑥ ROI Reports Available in Campaigns (Public Beta)
Available for: Marketing Hub Professional and above
[Campaigns] > Create a new campaign or select an existing campaign > [Performance]
Knowledge Base: Analyze Campaign ROI (BETA)
⑦ Contact Lifecycle Reports Available in Campaigns (Public Beta)
Available for: Marketing Hub Professional and above
[Marketing] > [Campaigns] > Select a campaign > [Performance]
Reports for “Contact Lifecycle Count” and “Contact Lifecycle Cost” will be displayed.
⑧ Improved Accuracy in Excluding Non-Human Opens and Clicks in 1-to-1 Emails (Public Beta)
Available for: All users
When bots or security software scan emails, analytics may record “opened” or “clicked” events even if the recipient did not actually perform the action. This update improves accuracy, allowing more bot activity to be excluded from analytics.
Knowledge Base: Understand HubSpot Email Tracking and Logging
⑨ Set Conditional Logic for Forms (Public Beta)
Available for: Content Hub and Marketing Hub Professional and above
For example, you can configure settings such as hiding (skipping) the next field if the email address contains @hubspot.com.
Knowledge Base: Create and edit forms using the New Form Editor - Add conditional logic to forms
⑩ Search Tickets Using Keywords in Messages Within the Help Desk
Available for: Service Hub Professional and above
[Help Desk] > Enter a keyword in [Search] and press Enter
⑪ Assign Multiple Tickets in Bulk
Available for: Service Hub Professional and above
[Help Desk]
⑫ Use Pipeline Rules with Custom Objects
Available for: Marketing Hub, Sales Hub, Service Hub, Operations Hub, and Content Hub Enterprise
> [Objects] > [Custom Objects] > [Pipeline] > [Pipeline Rules]
Knowledge Base: Set up rules for custom object pipelines
⑬ Backup CRM Data
Available for: Marketing Hub, Sales Hub, Service Hub, Operations Hub, and Content Hub Starter and above
> [Backup]
When you perform a backup, you can download a file containing property information for contacts, deals, custom objects, etc. Backups can be performed once a week for Starter and Professional plans, and every 24 hours for Enterprise plans.
Knowledge Base: Back up CRM data
⑭ List Version History is Now Displayed
Available for: All users
Open the list > [Activity] > [View Version History]
You can compare list versions to review filter change history and choose to restore a previous version.
View Version History Version History
Knowledge Base: Review your lists’ filter history
⑮ Require Approval When Exporting CRM Data (Public Beta)
Available for: Marketing Hub, Sales Hub, Service Hub, Operations Hub, and Content Hub Enterprise
> [Approvals] > [CRM Data Export]
Knowledge Base: Require approval for exports (Beta)
⑯ Automatically Log Microsoft Teams Calls to HubSpot (Public Beta)
Available for: All users
Previously, Microsoft Teams calls had to be logged manually in HubSpot, but they can now be automatically logged to the relevant HubSpot records.
Knowledge Base: Log Microsoft Teams calls to HubSpot records (BETA)