Hi @ESarduy,
Thanks for reaching out to the Community!
I wanted to share this related thread where @tverdokhlib1 explains how to identify unknown users via the Tracking Code API.
Hey @tverdokhlib1 - Do you have any additional suggestions for @ESarduy’s use case? Thank you!
@ESarduy - I can also see that you currently have an open ticket with our support team, I would like to invite you to continue working with them as they may have some suggestions on how you can achieve your goal.
Thank you,
Kristen