AI-Bot Hand-off Functionality

Hi @phtaylor15 and welcome, we are so glad to have you here!
I’d like to thank you for sharing your valuable feedback with the HubSpot Community! This means a lot to us.
I have found for you this similar thread “AI Chatbot outside working hours” that might be of interest.
Also, I’d love to put you in touch with some of our Top Experts and Community Members: Hi @pergranqvist, @RSchweighart, @jpenaescoffie, @danmoyle and @Josh do you have suggestions to help @phtaylor15, please?
Have a lovely day and thanks so much!
Best,
Bérangère