May 24, 2019 11:41 AM
Hi All,
Is there any option in the knowledge base authoring options to directly edit the HTML code? I didn't see one. For example, in this editor, there is an HTML tab. But I didn't see one in the editor for the knowledge base itself. Am I missing something? Is there a plugin I can get?
Thanks!
Solved! Go to Solution.
May 25, 2019 9:58 AM - edited Nov 23, 2021 5:36 PM
As far as we know, HubSpot doesn't offer an HTML edit option for the KB. The only customization options are shown in the following KB article.
- see Customize your knowledge base
Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.
Hope that helps.
Be well,
Frank
May 10, 2021 4:47 AM
I will support this idea. Also to be able to modify CSS. The options to modify the templates in the knowledgebase are to limited today.
May 10, 2021 6:21 PM
Hello @KjerstiBakke as @JoeMayall mentioned, we encourage you to check out this post from our knowledge base Product manager.
I would highly recommend you to please post this idea at our ideas forum (here).
Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.
Kindly,
Pam
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Oct 26, 2020 3:16 PM
Hi folks!
If you're looking for more information about knowledge base design, layout, and styling, including custom HTML/CSS, I encourage you to check out this post from our knowledge base Product manager.
Best!
Joe
Ideas Forum Manager
May 25, 2019 9:58 AM - edited Nov 23, 2021 5:36 PM
As far as we know, HubSpot doesn't offer an HTML edit option for the KB. The only customization options are shown in the following KB article.
- see Customize your knowledge base
Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.
Hope that helps.
Be well,
Frank