Status: Idea Submitted
Our sales team utilizes automated email sequences to prospect to customers.
We would like to be able to follow up the original outreach email with a threaded email (which we can do now), but if neither email gets a response, we’d like to have the 3rd communication come as its own thread with a new headline.
The goal is to automate the whole process through a certain number of communications, but it allows us to try out multiple headlines without creating multiple sequences.
https://community.hubspot.com/t5/HubSpot-Ideas/Threading-individual-emails-in-sequence/idi-p/180238 Seems like they had a similar idea and concept back in 2020 but no update in over a year… Hopefully hear something about it soon as this is an important feature!
Bumping this - this is a large factor in our choice to migrate fully to HubSpot and we would love an update!
Saw this question posed in another question (two actually) like this:
Send threaded email and then start a NEW thread email in the same sequence?
Hey guys, I’m looking for an advice on how to make it happen. So here’s what I want to achieve. I’m looking to create a sequence of emails that goes with threaded emails enabled:
If no reply, then the sequence will start a NEW email (without replying to the previous emails), with a new flow:
Same want this!!