It would be nice to be able to create a new task from the inbox/chat screen instead of having to open the contact to create a new task any time you reply to an email or engage in a chat. The contact profile is already there on the screen it would be nice to have this feature added to that area.
Yes! The exact way that the follow-up task option lives on the contact level when emailing them, this option should also live in the general Inbox for both email and chat.