Getting Started on the Community

by: Community Manager
Community Manager

HOW TO: Create a HubSpot Community User

Congratulations! You've found your way to the HubSpot Community! 


While all of our content can be viewed without a Community user, the real fun begins once you've created your profile! Once you've created a Community user, you can: 


  1. Earn badges and rank up
  2. Create original content
  3. Respond to other users' content and questions
  4. Connect with users from around the world
  5. Give feedback to the product team
  6. Create and upvote ideas in the ideas forum

...and so much more! 


To create a Community user, follow the steps below: 


1. Navigate to


Screen Shot 2022-02-24 at 5.47.21 PM.png


2. If you have not created a Community user yet, or are not logged into HubSpot, you will see the options to "Sign in to Community" or "Get HubSpot free". If you already have a HubSpot portal, you can click "Sign in to Community".


Screen Shot 2022-02-24 at 5.49.05 PM.png


3. Login page

If you are not logged into HubSpot, you will be directed to the login page. Log into HubSpot with your normal HubSpot credentials. 


Log in to HubSpotLog in to HubSpot



4. Create your Community User

Next you will be prompted to choose a username. If you are looking to use your Community User for professional purposes, we recommend keeping your Community username in line with your company's brand. There is a 15 character limit on usernames.


choose your community usernamechoose your community username


If you are a HubSpot Solutions Partner or Provider and are looking to access our partner area on the Community, you can request an update to your partner status on the Community after creating your Community profile. We update partner statuses on a bi-weekly basis, however we will prioritize requests submitted through this form.


5. Engage in content (post new topics and join ongoing conversations)

Once you've created your user, you can begin engaging with, and creating, content. You can create a post by navigating into a board and choosing "create post". 


how to post.gif




6. Add your bio and update your profile picture.

If you ever need to change any settings associated with your profile, you can do so by clicking on the silhouette icon from the top navigation>my settings. 


Screen Shot 2022-02-24 at 5.53.58 PM.png 


To learn how to edit your profile in the Community, check out this resource.