How can we resolve the following issue with Graph QL API authentication?

[ADixit85]

When attempting to add scopes related to GraphQL queries, we encountered the error:
"Authorization failed because you don't have permissions to authorize the scopes required by the app. Please contact your super admin to get the necessary permissions."

Could this error be due to the GraphQL API requiring the account to be an Enterprise account? Or is there another reason for this authentication failure?

[zach_threadint · Accepted solution]

Hi @ADixit85 👋

A little more context might help the community offer support here -- which scopes are you trying to add and where exactly are you attempting to add them (e.g. HubSpot Private App "Scopes")?

The error message you received indicates you do may not currently have the necessary HubSpot User permissions in order to add these scopes. You may have to work with a Super Admin within your HubSpot Portal to get these scopes added.

I hope this proves helpful. Please let me know if you have any follow-up questions.

[BérangèreL]

Hi @ADixit85 and welcome, we are delighted to have you here!

Thanks for asking the Community!

I have found similar threads that might help you:

- Keep getting Authorization failed
- The solution from my colleague Jaycee on this post "Users without Super Admin access unable to install app"
-  The solution from @Humashankar on this post "Authorization failed because the account doesn't have access to the scores required by the app"

I'd love to put you in touch with some of our Top Experts: Hi @zach_threadint, @Bortami and @Teun do you have suggestions to help @ADixit85, please?

Have a great day and thanks so much!

Best,
Bérangère