Authorization failed because the account doesn't have access to the scores required by the app

[GGuliani]

Hi All, 

I am working on using Hubspot API in my backend application. I am currently adding some required scopes ( CRM list read)  in the authorization URL.  I get this error that " Authorization failed because the account doesn't have access to the scores required by the app". 

 

[GRajput]

Hi @GGuliani 

"It seems like your instance doesn't have access to read the list in UI, please ask the super admin to give you all the required access.
Also, please make sure that you app also has the required access to make the API call."

I hope this will help you out. Please mark it as Solution Accepted and upvote to help another Community member.
Thanks!

[Humashankar · Accepted solution]

Hi @GGuliani 

When troubleshooting authorization issues, it's essential to confirm the scopes you're requesting in the authorization URL.

Double-check that the CRM list read scope is spelled correctly and aligns with HubSpot's API documentation.

Moreover, ensure that the HubSpot account you're using has the necessary permissions to access the requested scopes.

Certain CRM features may only be available in higher-tier HubSpot plansand may not be accessible in free or basic tiers. Verifying these details will help resolve authorization issues and ensure seamless integration

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards