zapier maps clickup dropdown fields by position number, not by name.
so if someone reorders the options in clickup, your data just starts going to the wrong place. no error. nothing breaks. you just have wrong data in the wrong fields and no idea when it started.
found this out after like 3 hours of staring at a deal stage that said “Negotiation” when hubspot said “Proposal.” thought it was a mapping issue. nope. the dropdown options just got reordered at some point and zapier kept pushing to position 3 like nothing happened.
same issue with Make btw.
read full elaboration here- Fix ClickUp Zapier Dropdown Field Errors
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good catch, this one is particularly nasty because HubSpot will just accept whatever value Zapier pushes — it doesn’t validate against your property options. so you end up with clean-looking data that’s completely wrong.
The defensive move on the HubSpot side is to use a workflow that validates the incoming value after it lands. set it up to check if the property value matches your expected set, and if it doesn’t, flag it, either by setting a separate “data quality” property to true, creating a task for review, or routing it to a specific pipeline stage for manual check. Wont stop the bad data coming in but it surfaces it immediately instead of letting it sit there for weeks. worth combining with a filtered deal view that shows records where that property has unexpected values so you can catch drift early.
The same position-mapping issue exists in Make as you mentioned, and also in native HubSpot integrations with some tools. any time you’re mapping a dropdown or select field across systems its worth checking whether the integration maps by label or by ID.
That’s the most common setup we see this pattern with, yes. HubSpot for CRM, ClickUp on delivery, Zapier bridging the two. We help clients set these integrations up and we also do CRM migrations, so we’ve run into this one a fair bit.
The position mapping issue hits hardest when ClickUp dropdown options get reordered mid-project, usually when someone cleans up or reorganises the space. Zapier keeps pushing to position 3 and HubSpot accepts it silently.
The validation workflow helps but the more reliable long term fix is switching to text field mapping where possible instead of dropdowns, so position becomes irrelevant. Not always practical depending on how your ClickUp fields are structured but worth considering for the properties where data integrity matters most.
oh nice. so you and your clients, do you guys find it hectic and laborious to sync HubSpot deal to ClickUp tasks?
just curious about how the avg user of HubSpot CRM combined with ClickUp delivery handles this issue.
honestly yes, it can get messy depending on how the client structure their ClickUp workspace. the sync itself works fine when the setup is clean but most of the friction comes from mismatched field types and inconsistent naming conventions between the two tools. teams often build ClickUp organically so by the time they want to sync it with HubSpot the data model on the ClickUp side is a bit all over the place.
the dropdown position issue you flagged is one of the silent problem because there’s no error, everything looks like it’s working. the ones that cause immediate noise are type mismatches, like trying to push a multi-select ClickUp field into a single-select HubSpot property. at least those fail visibly.
what setup are you running? are you syncing deal stage changes to ClickUp task status or something more custom?
i know right, and on top of that there isn’t a good integration tool that solves the sync between HubSpot and ClickUp.
so I built one for myself and listed it on HubSpot Marketplace. the app is called ClickSync, you can check it on the HubSpot Marketplace
currently I am giving it away for free so that I can gather feedback from real people using it. do you know someone who might need it?
and to answer your question i am using HubSpot for sales and ClickUp for delivery… syncing deal stage changes