Workflow : Wait for previous step to complete - Not Working

Marketing & Content Hub Lists, Lead Scoring & Workflows
1

We have a Workflow with 3 steps, where:

Step 1 = Criteria
Step 2 = Call another Workflow
Step 3 = Send Internal Email

The Workflow that is called on in Step 2 contains a 1 to 3 minute Delay step because some Contact Property fields in New Contacts are delayed when populating. cough:IP_Country:cough

This Called-Upon Workflow by Step 2 updates a Contact Property that Step 3 uses in the Internal Email.

Question: Does the Workflow wait for Step 2 to complete before starting Step 3? It appears that it does not. This seems odd / bug’ish.

Thanks in advance for the reply.

2

Hey @Siddall what happens when you use the ‘test workflow’ feature?

It seems that the first workflow you are using (Criteria, Call Workflow 2, Send Email) progresses once step 2 is complete - that step is simply ‘call workflow’, the workflow is not being told to 'a) call workflow and b) wait for workflow 2 to complete action).

Does that make sense?

I think what you’ll need to do is add a delay between step 2 and 3?

Can I ask what is preventing you from having this all in the one workflow?