Workflow Custom Action Labels Not Applying

Develop, Build & Integrate APIs & Integrations
1

I created a custom workflow action, and applied the labels in my config as shown below:

{
“actionUrl”: “url”,
“published”: false,
“inputFields”: [
{
“typeDefinition”: {
“name”: “send_to_number”,
“label”: “Send to Phone #”,
“type”: “string”,
“fieldType”: null,
“options”: [],
“optionsUrl”: null,
“referencedObjectType”: null,
“externalOptions”: false,
“externalOptionsReferenceType”: null
},
“supportedValueTypes”: [
“OBJECT_PROPERTY”
],
“isRequired”: true,
“includeEmptyIfValueAbsent”: false,
“automationFieldType”: null,
“allowedObjectTypes”: null
},
{
“typeDefinition”: {
“name”: “send_from_number”,
“label”: “Send from Phone #”,
“type”: “string”,
“fieldType”: “text”,
“options”: [],
“optionsUrl”: null,
“referencedObjectType”: null,
“externalOptions”: false,
“externalOptionsReferenceType”: null
},
“supportedValueTypes”: [
“STATIC_VALUE”
],
“isRequired”: true,
“includeEmptyIfValueAbsent”: false,
“automationFieldType”: null,
“allowedObjectTypes”: null
},
{
“typeDefinition”: {
“name”: “voice”,
“label”: “Select Voice”,
“type”: “enumeration”,
“fieldType”: “select”,
“optionsUrl”: “url”
},
“supportedValueTypes”: [
“STATIC_VALUE”
],
“isRequired”: true,
“includeEmptyIfValueAbsent”: false,
“automationFieldType”: null,
“allowedObjectTypes”: null
},
{
“typeDefinition”: {
“name”: “tts_body”,
“label”: “Plain text containing your message”,
“type”: “string”,
“fieldType”: “text”,
“options”: [],
“optionsUrl”: null,
“referencedObjectType”: null,
“externalOptions”: false,
“externalOptionsReferenceType”: null
},
“supportedValueTypes”: [
“STATIC_VALUE”
],
“isRequired”: true,
“includeEmptyIfValueAbsent”: false,
“automationFieldType”: null,
“allowedObjectTypes”: null
},
{
“typeDefinition”: {
“name”: “brand”,
“label”: “Select Brand”,
“type”: “enumeration”,
“fieldType”: “select”,
“optionsUrl”: “url”
},
“supportedValueTypes”: [
“STATIC_VALUE”
],
“isRequired”: true,
“includeEmptyIfValueAbsent”: false,
“automationFieldType”: null,
“allowedObjectTypes”: null
}
],
“objectRequestOptions”: null,
“labels”: {
“en”: {
“inputFieldLabels”: {
“send_to_number”: “Send to Phone #”,
“send_from_number”: “Send from Phone #”,
“voice”: “Select Voice”,
“tts_body”: “Plain text containing your message”,
“brand”: “Select Brand”
},
“actionName”: “Send Message”
}
},
“objectTypes”: [
“0-1”
],
“functions”: []
}

but this is what I’m seeing when testing the action in workflows:

hk8_0-1743062641696.png
hk8_0-1743062641696.png450×650 36.4 KB

2

Hey, I’ve run into something similar before. Usually when custom action labels aren’t applying, it’s either due to caching or something minor with the app configuration. Try re-saving the action in your developer account, then refresh the workflow editor completely (sometimes just hitting refresh isn’t enough—try clearing your cache or opening in incognito mode). If that doesn’t fix it, double-check that the labels are set up correctly in your app definition.