Hello,
can somebody tell me, when an email is counted as opened.
Is it a downloaded Pixel? A downloaded image?
Is a preview already counted as opened?
Where can i read the information?
Thanx for your help in advance!
“HubSpot is able to track email opens by embedding a one-pixel invisible image into the message once it is sent. When your recipient views the email and the image loads, HubSpot counts this as an open.”
Full Academy article here: https://knowledge.hubspot.com/articles/kcs_article/email/how-does-hubspot-calculate-email-opens