When does video shortcuts arrive?

I am astonished that such a major player like HubSpot is stuck in 2003 when it comes to the video technology in HubSpot Academy. I have tried every method, but there are no shortcuts for the 200 videos I have to watch. I expect that when we pay such large amount to use HubSpot, you would at least meet the minimum standards of today’s technology.

Hi @oyvind I’m sorry you’re having a frustrating experience with the videos in HubSpot Academy lacking keyboard shortcuts - I didn’t believe it myself at first, but I was able to confirm that they are missing.

I shared your post with the community team to find out the best way to reach the product team for HubSpot Academy and one of the Developer Relations Advocates was able to escalate it directly.

As a starting point, I provided the WAI from W3C for video media accessibility recommendations and am sure that they will work to provide a better, more accessible experience based on best practices.

Thankfully they’ve already identified the issue and are working toward a solution!

Here’s the response from their team:

Thank you for sharing that feedback, I’ll ensure it gets shared with the team. It’s also quite timely as we have in the past few months completed a migration away from a 3rd party video player (due to lack of accessibility features eg. shortcuts among other reasons) - we are now using Hubspot Video Player so we should have more flexibility here.

Thank you for feedback and I appreciate the response :blush:

You’re welcome, happy to help!