I’m looking to create a WhatsApp Channel for us to post company updates to our customers as an additional layer of comms.
I understand that messages sent from WhatsApp will flow into a contacts record but is this the case if messages are being sent via WhatsApp Channels?
Hi @JColes23,
Thank you for posting to the Community!
I’d like to tag in some of our Community Champions to see if they have any ideas on this one! Hi @StjepanGrcic and @Brenner Do you have any ideas on @JColes23 question?
Cassie, Community Manager