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StjepanGrcic
Top Contributor | Diamond Partner
Member since ‎Sep 27, 2021
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  • Upvotes Given
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Stjepan Grcic

Helping companies leverage the HubSpot platform effectively. I am continuosly developing my competences in Inbound methodology, HubSpot software and marketing technologies.

Activity

EAmoroso on May 23, 2024
We have started using helpdesk after migrating from Zedndesk. In zendesk, each user had a CSAT rating embedded in their signatures using nicereply. We would like to move away from nicereply and I am curious how others are collecting CSAT after helpd read more
Top Contributor | Diamond Partner
June 03, 2024
Hi @EAmoroso The best time to send a customer satisfaction survey (CSAT) is after a meaningful part of the customer lifecycle is completed....read more
07000 on May 14, 2024
Hello - we have Facebook Messenger set up through a HubSpot chatflow. When someone messages us through Facebook, the conversation gets routed to our HubSpot Inbox under "Messenger" but a lot of the time the contact shows up as "Unknown Visitor" so w read more
Top Contributor | Diamond Partner
May 15, 2024
Hi @07000 This should be enabled since the data sharing (see picture below) allows for that. If you've connected a Facebook Messeng...read more
Solved
AJ_Kakrot on April 06, 2024
Hi, I want to create the following workflow in HubSpot can anyone help me if this is feasible? Workflow 1 - For every new or existing contacts via form fill . Add contact source(custom property), if missing update contact source. If read more
0 upvote
2 Replies
Top Contributor | Diamond Partner
April 17, 2024
Hi @AJ_Kakrot Based on the information that you shared this all should be possible to achieve using HubSpot workflows tool and/or some manua...read more
RMarks15 on April 15, 2024
We have set up a WhatsApp Meta Account and have integrated this to toolbox and now are unsure of hwo this works. Presumably WhatsApp is an instant messagin service, this being the case we created a test message to send to my personal number. The read more
0 upvote
6 Replies
Top Contributor | Diamond Partner
April 17, 2024
Thank you for the mention @BérangèreL - I think you have nailed it with the resources share. You would need Whatsapp business account t...read more
MBurgers on June 14, 2022
Hi, I have just learned about the QR code scanning in the mobile app and this looks as a great opportunity to scan leads during conferences. I am looking for a cost effective way of scanning leads at conferences and we used to do this with AtEvent read more
1 upvote
11 Replies
Top Contributor | Diamond Partner
June 27, 2023
Hi @CCordova73 If I'm understanding correctly you want to capture date of the scan? You can time stamp the date in a custom property example "Confe...read more
MBurgers on June 14, 2022
Hi, I have just learned about the QR code scanning in the mobile app and this looks as a great opportunity to scan leads during conferences. I am looking for a cost effective way of scanning leads at conferences and we used to do this with AtEvent read more
1 upvote
11 Replies
Top Contributor | Diamond Partner
June 27, 2023
Hi @CCordova73 If I'm understanding correctly you want to capture date of the scan? You can time stamp the date in a custom property example "Confe...read more
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