Customers would like to have a segmented group for mass communication to customers, we have the list option, but it is one-to-one communication, and it would be important to notify everyone en masse, for everyone to see.
For effective mass communication with your customers in WhatsApp Business, using the list option can be limiting as it supports one-to-one communication. To reach everyone simultaneously and ensure visibility for all, consider using NSWhatsApp. This app supports unlimited participants in groups, allowing you to broadcast messages efficiently. Additionally, with NSWhatsApp Red, you can enhance your messaging capabilities even further.