In the webhook, I am getting the internal value in the propertyValue field but I want to use the label value. how can I achieve this without updating the internal value? I am not sure about any other api that can be used to get the label in the property change event.
Hey, @faizplus 
Welcome to the community! Thanks for your question.
This issue comes up often. Unfortunately, there is not a way to “force” the response to return a label and not the internal value. You’ll need to either make a second call using another endpoint or store/cache the matching labels so you can access them separately.
I hope this helps get you moving forward! — Jaycee