Webflow CMS Creating Duplicate Submissions in HS

[El-Ge]

Hey All,

We recently switched our website to Webflow, but are still using Hubspot as our contact management/marketing automation solution. The agency we hired created both new HubSpot forms, as well as webflow forms, and mapped the fields accordingly. Each time a user submits a form, the contact record shows two form submissions: one for “2024 - webflow - contact us” and one for “[non hubspot form]#wf-hs-contact-us.form…”. How can we prevent the duplicate record from appearing?

[TomM2]

Hey @El-Ge It sounds like you’re using non-HubSpot forms and a forms integration. The second form is a non-HubSpot form, which will capture all forms on the page that is not a HubSpot form, regardless of wether or not this form is already sending data to HubSpot. You should just be able to disable non-HubSpot forms to stop these dupe submissions.