Hi all,
I’ve been having a weird case in which one of my users sees different report values then other users in our system.
What me and other team members see:
What I/other team members seeWhat the particular user sees:
What the user sees
I’ve been checking the user’s rights and I saw the she didn’t have access to reporting datasets was disabled. I thought this was the reason, but after activating she still sees the wrong values.
Anyone who has an idea what’s going wrong here?
Thank you in advance!
Best regards,
Nils
Hi @NTemmerman,
Do these users have the same access to records (companies, calls, meetings)? If a user does not have permissions to see a company or a specific activity, that could result in them seeing different report results.
Additionally, have you checked whether these reports sit on a dashboard with dashboard filters applied? These reports look like they’re taken in different places and a dashboard with applied filters can explain the discrepancy.
Best regards
It seemed she didn’t have full access to meetings, thanks for the suggestion!
