Use owner email alias for workflows custom emails

Status: Idea Submitted

Hello,

We would like to have an option in the workflows to use the owners email alias on the workflows when sending personalized emails.

Users have the possibility to have an email alias, but it’s not selectable when sending emails through workflows… The idea is to have the possible to add an email alias choice.

Thank you!

Yes please! We operate a call center in which we are running sequences for several clients and as a result we have staff with more than one email address and he ability to leverage the email alias to sequence and template development is extremely important to us.

Currently there is a drop down in the enroll in sequence action of a workflow that asks for the “From email address” but it only finds one option (which is the user’s login email address. If the alias’s would be available here, it would be VERY useful!

Thank you!