updated the docs, the links changed

Marketing & Content Hub Email Marketing Tool
1

when we upload the documents, the links changed and we cannot open documents no longer?

how can we fix this?

2

Hi @lale,

Are you referring to documents or files? Could you share more details as to how the links changed? What did they look like before, what are they now?

Best regards

3

Thank you for your response, Karsten;
I’m referring to documents(like use case, and business model…). We used Hubspot to create an emailing campaign, and we uploaded the documents that we already had, but I didn’t expect the Links to change.
As a result of the changing links, individuals are unable to open the documents.
I hope this clarifies my point for you.

4

Hi @lale,

HubSpot documents are not meant for use in marketing emails, as they’re meant for specific contacts, see here: Upload and share documents

That’s why some recipients might not be able to access the document.

If you want to share openly accessible files in a marketing email campaign, you should use files.

Best regards!