I’ve completed the Email Marketing Certification. On the Share your achievement page, the required consent toggle (“Toggle on the switch to consent to share personal information…”) is visible but does not respond to clicks in any browser. I’ve tried Chrome, Edge, and incognito, with extensions disabled, and the toggle still won’t move, so I cannot generate the share link or post to LinkedIn.
In the exact same boat with the SEO 2 cert. It appears something is broken with the toggle button.
Hi, I have the same issue, did you find a solution?
I have the same problem…
I have the same problem, and it seems that in the HubSpot Marketing Software Certification there is an error where a practical exercise is marked as mandatory, even though an Enterprise account is required. In all other lessons, these exercises are not marked as mandatory. This exercise is now stuck, and I don’t want to test or create an account just because of a labeling error. All other truly mandatory exercises have been completed. Very frustrating.
Hi @LEl-Khatib and all,
Thanks for reaching out to the HubSpot Community!
Let me check internally and I’ll get back to you as soon as possible.
Thanks for your patience!
Bérangère
Hi @LEl-Khatib and thanks for your patience!
We’ve just tested it on our end, and it looks like everything should be working now!
Bérangère
Hi,
Indeed it works now, thanks to the team!
Hi @MathildeBoud and thanks for getting back to us!
I am really glad to hear that all is working now!
Have a lovely day!
Bérangère
Hello, I have the same problem @BérangèreL can’t share my achievement on LinkedIn. Could you share how to fix this issue? thnx
Not working for me either … I have tried multiple browsers and incognito mode. The consent toggle is broken.
Hi @MWeisfeld, thank you for your update and for trying those troubleshooting steps!
For your convenience, here’s the article outlining how to share Academy certificates.
Could you share a bit more about what’s happening on your end? Any extra details or screenshots (with personal info hidden) will help the Community assist you faster.
Hi @APernell, could you please take a look at this as well?
Thank you so much, and wishing you a wonderful day!
Bérangère
now it works, thanks
Hi @MWeisfeld is it also working for you too?
Thanks and have a lovely weekend!
Bérangère
Yes, it worked for me too