I completed multiple posts on social media - and missed a typo. Bad right? But no big deal, I’ll delete them all via HubSpot and repost with the correct text.
Except not. I’m unable to delete the Instagram post, even though I’m able to delete the Facebook (which is connected to Instagram) post.
Has anyone had this happen? First time I’ve encountered this!
Hey @KPerry7, thanks for reaching out!
Looking at this HubSpot Knowledge Base article on managing and review social posts:
- Only posts published via HubSpot can be deleted from the social tool. Externally published posts cannot be deleted through HubSpot and must be deleted directly from their respective platforms.
- Facebook, LinkedIn, and Twitter posts can be deleted through HubSpot after they are published. Due to Instagram’s API limitations, Instagram posts cannot be deleted through HubSpot once published and must be deleted directly on Instagram.
- Deleting a post externally will not delete it in HubSpot. If a post is deleted from the social platform, the post and associated data will still display in HubSpot. Any attempts to view the post on the social platform from HubSpot will result in an error. To remove the post from your social tool, you can delete it in HubSpot as well.
Looks like Instagram is the only post type that can’t be deleted through HubSpot, but you should be able to delete it if you go directly through your Instagram account.
Hope this helps!!
Thank you so much!! I had done a quick search of the knowledge base and came up empty, so I appreciate that info! 
Happy to help!!
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