Any plans to update instagram abilities?

Marketing & Content Hub Social Tools
1

I would love to be able to do the following from Hubspot’s Social section:

-Post multiple images in one post (Instagram’s inherent sliding/swiping feature)

-Add geotags or user tags to posts

-I know this is a long stretch because I don’t think it’s even available on Instagram Web right now, but to be able to post to Stories would be great.

I hope this is in the works for 2020.

2

Hi @alexandrabrown ,

The ability to post Stories to Instagram, or multiple images in one post to Instagram from HubSpot is not possible at this stage not because we don’t want to but because the Instagram API does not allow us to do so. You can see the thread here: https://community.hubspot.com/t5/Social-Tools/Multiple-Pics-in-Social-Posts/td-p/200378 with one of my colleagues from the Product Team. You can see the limitations of Instagram’s API here.
I would agree that being able to add geotags or user tags to posts would be a really good feature! I invite you to upvote the similar idea here: https://community.hubspot.com/t5/HubSpot-Ideas/Please-Add-Location-Field-to-Social-Media-Posts/idi-p/263302
Hope that clarifies !
Have a good day,

Tiphaine.

3

There are lots of other Social tools available that have worked a way around the Instagram carousel post issue by way of an app that syncs posts and reminds you to publish at the set time. It’s not perfect but it’s a workaround. Check out ContentCal for example… Hubspot is lacking behind. We’re looking at going elsewhere as Hubspot just can’t keep up with the times and other tools are available at a fraction of the cost that provide this functionality.

4

Hello, has this been progressed yet? I can do this via another tool which means my results are not reported in HubSpot, which is a bit ridiculous when HubSpot is the one we are paying for.

5

Hi @CAllan7

Thank you for reaching out.

This is not possible at this stage within HubSpot, however I’d recommend upvoting and commenting this Idea in our Ideas Forum regarding this. It’s currently Being Reviewed by our Product Team. You can also subscribe to the idea (Options > Subscribe) to get notified if the status changes.

Thank you

Best

Tiphaine

6

Hi @alexandrabrown,

I have good news for you: It’s now possible to create Instagram carousel posts. To do so, you must opt into the full-screen social composer beta.

Please find the announcement below:

[Live] Instagram Carousel Support in New Social Composer Beta

What is it?

You can now publish Instagram Carousel posts within our new Social Composer. An Instagram Carousel gives you the ability to share a mix of up to 10 photos or videos as a single carousel post.

Why does it matter?

Instagram Carousel posts are a great way for marketing teams to share a variety of content in a single post that will engage and reach a larger audience.

How does it work?

To create an Instagram Carousel post:

  • In your HubSpot account, navigate to Marketing > Social.
  • In the upper right, click Create social post.
  • In the left panel, click the Select accounts dropdown menu. Then, select the checkboxes next to the Instagram accounts you want to post to.
  • Under add media, you can attach up to 10 images and/or video content to your post.
  • You can either select Publish now to share the Carousel immediately or Schedule for later.

Hope this helps. Have a great day!