Our team members will integrate Outlook with HubSpot & the integration will be active for a few weeks and then disconnect. It seems difficult to reconnect. How do we stay connected to our Outlook?
Hello @BGreen4, Thank you for posting in our Community!
I want to share this knowledge base with more information on troubleshooting the HubSpot Sales Outlook desktop add-in .
Are you getting a specific error message? The more information, screenshots, and details you can provide, the better I can advise on the next steps.
Thank you,
Pam
We are having similar issues. Our sales team is very reluctant to use the plugin. It has been a paint point for us and has had a major impact on adoption of Hubspot as a whole in our company. The plugin disconnects, has to be reinstalled repeatedly, “pinning” the plugin doesn’t necessary keep it open and available. Some users find the plugin to be a major drain on their computer processing. I’ve seen typing an email be slowed down so much that a user has to wait for the letters to appear in the email.
I’d be interested in discussing these challenges with a Hubspot person because getting this plugin to work well would be a major win for our company.