Transfer certification from old account

Academy HubSpot Academy Support
1

Hello there,

I have a certification that expires this month, and wanted to transfer it to my new account. I don’t have access to my old account, and was told that it was deleted by HubSpot support.

I have the url and certification ID still -- if that helps. Is this possible?

Many thanks.

2

Hi @KristaM,

Sure thing! Can you please provide the old email address and the new email address you would like the certification transferred to?

Best,

Cristina

3

Is there a place I can submit it to you privately?

Note: I also just replied and my post wasn’t accepted. Weird.

4

Hi @KristaM,

Of course! If you click on my name you should see an option to send me a private DM :slightly_smiling_face:

Best,
Cristina

5

Hi Cristina!

I’m having a similar issue in which I need certifications moved to a new email from an old email that I no longer have access to.

My old email is turner@growmarkentum.com and the new email is tkuell@orcadigital.marketing.

I have lost access to the account because I parted ways with Markentum back in January, and I had 7 certifications, so I would greatly appreciate if you’d be able to move them for me!

6

Hi @tjk305,

This is all set and the certificiations have been transferred!

Best,
Cristina