Tracking Opens for Emails with multiple recipients

Smart CRM & Sales Hub Sales Email
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1

Hi there,

If the one tracked sales email had multiple recipients and in the contact details any of them I see that some email opens occured. Is it possible to find out which specific recipient opened this email?

Thank you,

2

Hi @VRakitski,

Unfortunately not, no. A sales email tracking pixel does not know by whom it is loaded. You can find out more about how this works technically here: Understand HubSpot Sales email open and click tracking | Knowledge Base

Best regards!