Hi,
We’ve been experiencing a significant number of 500 errors during contact PATCH API calls for the past week. Here’s the daily count of errors:
- 09/14: 6 errors
- 09/15: 0 errors
- 09/16: 8 errors
- 09/17: 6 errors
- 09/18: 3 errors
- 09/19: 14 errors
- 09/20: 0 errors
- 09/21: 11 errors
- 09/22: 1 error
- 09/23: 3 errors
- 09/24: 1 error
- 09/25: 2829 errors
- 09/26: 424 errors
- 09/27: 0 errors
- 09/28: 19 errors
- 09/29: 0 errors
- 09/30: 3 errors
- 10/01: 200 errors
- 10/02: 3 errors
- 10/03: 822 errors
- 10/04: 1519 errors
The typical API response is as follows:
{ “status”: “error”, “message”: “internal error”, “correlationId”: “5a850c42-9f93-4b5d-a980-f352939ca3ca” }
Strangely, I cannot find any of these errors on the panel, nor in the CSVs downloaded for this period.