@sjudson - any update on the proper parameterization of Task notifications? Our people are starting to miss stuff because no default reminder is being set on Tasks they create. Even the old approach with a default time for the notification is better than no notification.
Also, the digest email says “you have 6 tasks due today” and just lists 3 and no active link to the actual contact. Not really useful. HubSpot’s individual notification emails are excellent.
I’m glad to see this in the works, I am struggling with this as well. I would like to see no time on the due section. I can keep it blank. In addition to the ability to change the default. Thanks!
Hi HubSpot Community,
I am pleased to announce that now in beta are task creation defaults. This will enable you to customize your default due date, due time, and reminder when creating tasks through the CRM. If you’re interested in getting beta access, please submit your information here.
Is there a way to make the “default day” from midnight to midnight? Right now it seems like the default work day ends at 5:00 PM. This is great for most people, but not all.
On the android app (which is very good btw) if there is a task due at 6:00 PM that day, in the tasks section of the app, it will show up as a future task. This doesn’t make sense because I might work until 9:00 PM and a task at 6:00 PM wouldn’t be a future task, it would be a Due Today task! Would be soo conveneint if I didn’t have to flip back and forth in the android app between “Due tasks” and Future tasks" just to make sure I got everything. The way it’s set right now would make it easy to miss a task that is actually due today.
Hi All,
Now you can set your default due date/time and reminders for tasks created from the CRM. To do so, head to Settings>General>Tasks and set your preferences.
For more information on how to set task creation defaults, see this knowledge article.
Thank you!
Scott
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excellent! I have been on the beta trial and it is working like a dream. Thanks Scott and the rest of the team!
Hi Scott
thanks for the update! Could you please also make the default task time the same for follow up tasks after logging a call? Either by making a time section in the screenshot below OR copy the default time set in the latest update for the date set. It would be good to support task creation defaults for follow up tasks as well as these are used predominantly at my company.
screenshot below
Appreciate your help!
I’m hoping we will soon be able to also have the option to select a 12 month follow-up. The furthest away option is just 6 months currently which is fine if your sales cycle is relatively short but most of our tasks require a follow-up in 9-12 months which means we have to select a custom date every time.
Revising a Task Due Date: Reminder Date/Time Not Immediately Refreshing
This isn’t huge but thought you should know.
Prerequisite: Task default for Reminders set to “At task due time”.
1) Edit the Due Date for a Task - for example, advance the date
2) The Reminder for the Task does not refresh to reflect the new Due Date date/time prompting the user to set it manually.
In fact, the Reminder has updated to the new date/time and is visible if you refersh the page. The time background refresh also displays the correct new date/time for the Reminder.
@sjudson before I create a new idea, I just wanted to check if this was intentionally left out or something not included in the original scope.
After setting defaults for task creation, those settings do not apply to the defaults used when checking the box at the bottom of a new email send to set a follow up task. Whether tying in to the existing setting or creating a new setting, it would be nice if creating a task via any method would be customizable to the user.
@Anonymous though it was intentionally left out initially, we are now working to have task creation preferences apply to follow up tasks as well, so no need to create a separate idea for it now. Stay tuned for that update coming soon.
Hi !
The update is excellent but there is just a little problem :
When you change the due date on to another one than the default date you have selected before,
the due time move to 8.00am in despite of the default due time (setting on 17.00). If it’s possible to change it, it’s perfect !! 
Then just an idea to develop the update :
I would like to register some of the most uses tasks titles that we selected by hand to avoid to write it every time.
Thanks.
@sjudson you posted the following back in April 2020:
HubSpot Product Team
Apr 28, 2020
Hi HubSpot Community,
Thanks for the thoughtful commentary on this particular idea. We’ve since changed the default task due time to be 8:00 am.
We are also working to remove the “Due Time” requirement from tasks altogether. This will make it such that tasks only need a “Due Date” but not a “Due Time”. I am changing the status of this idea to Being Reviewed as our team scopes out this work.
Thank you,
Scott
In particular, I am wondering about the status of the following:
**We are also working to remove the “Due Time” requirement from tasks altogether. This will make it such that tasks only need a “Due Date” but not a “Due Time”. I am changing the status of this idea to Being Reviewed as our team scopes out thi
s wo
rk.**
Thank you for any updates or feedback on this issue
The ability to toggle times on and off would be great. I personally prefer to have times on taks and I like to space them out throughout my day. But it they were all for the set day its not the biggest problem in the world.
@sjudson any update on being able to set a custom default due date for tasks in settings at all? Thanks!
