Task Due Date Time

Actually, I would like to keep the ability to set a due time on a task in particular within workflows: that way I can set a task to be due a set number of minutes or hours after a certain workflow executes, which would be very handy for ensuring response time SLAs.

I wish we could choose to “follow up in 1 hour” so when we call someone and they’re not in now - but returning to the office shortly - we can still have a reminder to call again today

Yes please! This would be extremely helpful, I am not in by 5pm therefore this makes it so that I miss all my tasks for the day because I don’t get notified of the assignment until I have clocked out.

Hi there,

Please let the user have the option to determine the default due time for the tasks please. For example, 8 am doesn’t work for us at all, most tasks are due by 10 am. I suppose it will vary from sector to sector. Having a quick setting should let us have the freedom to choose ourselves.

Shouldn’t be too difficult to implement as loads of other applications there. Changing every task from 8 am to 10am is indeed a tedious task :disappointed_face:

Wow 4 years later and no solution to a simple important ask, is anyone listening at HubSpot. Any have experience with other CRM’s

I hope this is still on someone’s radar with Hubspot. I would like to set a default reminder time for my tasks at 5:00 on the due date with no reminder. This should be an available setting for each user. It’s a pain to set a task with the automatic follow-up suggestion, then switch screens to go into that task and change it’s time/reminder.

100% agree, and you should be able to have it default to not automatically set an email reminder because right now it’s just a totally unnecessary step to disable the email reminders for each task.

Guys, why did you remove the time option without fixing the multiple timezone issue first - https://community.hubspot.com/t5/HubSpot-Ideas/User-specific-time-zones/idi-p/13508

It was additional work earlier, but now the task feature is unusable for companies spread across different timezones.

Myself and my team would find it really useful if the 2 tasks could not be scheduled together. For example if the first task is 8am, then the next task is 8.15 then 8:30 and so on.

This would be much easier to manage than all the notifications coming in at once.

My issue is related, but not exactly the same. By default, Hubspot used to set an email reminder for “the day of” whenever I created a task for myself. So I got used to relying on the emails the day of as the tasks I needed to do that day. At some point this changed, and I missed if there was an announcment about it, but I am still finding tasks out there that never sent me a reminder and didn’t get done.
So my hope would be that we can change our own defaults for task reminders so that I can once again have it set to “the day of”, as that process is one I got used to since I started using Hubspot over two years ago…
Thanks!

YES.Great idea.

Implementation shouldn’t be insane… it’s really giving the ability to change a single value in the HubSpot database… just needs a front end dropdown/timepicker field.

Opting in or out of the automatic reminder suits me. When setting a task that would save having to put in a reminder for each task. I see others want to default to ‘no reminder’ when setting a task. Having the option to set your own default seems to be the right solution.

I get this. There is so much more. I don’t know how to initiate feedback so doing it here:

1. Criteria should be set so that any task that is new or existing defaults to a reminder one day prior to the task being due. Why? Because relying on a manual entry is not a good standard.

2. And…having to correct these manually one at a time is even more unproductive. There needs to be a global radio button that allows me to select a one day in advance reminder globally for all tasks.

3. A task should always appear in my queue unless I have: unfollowed a contact, or personally deleted the task. A task should NEVER expire on its own. Why? because I lose dozens of hard worked prospects when the tasks drop off. Should never happen. The only way to catch these in your system is to run a manual report and go through them one at a time. Even then, you can’t tell which ones you need to see. Same thing with the tasks that default in contacts.

4. I should NEVER see a task on a file that I have unfollowed. I shoulld ALWAYS see tasks that hvae not been unfollowed. I should ALWAYS get a task reminder for those one day in advance.

Pleeeeease make this happen

The ability to choose default email notification settings on a user by user basis seems obvious. While there is a vocal group here looking to eliminate the individual email notifications - for good reason, it is obvious that HubSpot simply yielded to the “squeakly wheel”. While that ship has sailed, for future reference, fixing issues is always appreciated but not so much when you arbitrarily do something for one set of users while undercutting another set of users.

Put the user in control to configure these defaults to fit their workflow is basic UX and should have been the step taken.

This seems to have gone around and around.

Surely it is simple.

People have different working times and schedules and COVID has made this even more relevant.

In default profile settings you should be able to set your own reminder and due default times that fit your working schedule.

After 4 years please just do this simple thing.

Hi all,

Thanks for the spirited discussion around this one -- all points have been well made. We are actively working on a solution that will enable you to set your own custom default due date and reminder for tasks. As soon as it is ready for beta, I will post again here.

Thanks for your patience,

Scott

Please look at how the mobile app works, the default time is the same time as it currently is which makes so much more sense
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this is definitely a must and wouldn’t require too much coding. Even instead of having a default time you can have the ability to change the time when setting up a task after logging a call

@sjudson For the tasks which I create manually, I can set reminders to send me an email before due date. But when tasks are created using workflows and sequences, how can I set reminders for the tasks before due date(1 day reminder email before due date)?