When creating a task, it defaults to being due at 5 pm. There is no way to change the default for this. You need to manually change every task which is time-consuming. There should be an option for default this time to one of your choosing.
When I schedule a task automatically after an email or a call, it forces me to have 8 am as the follow-up time.
It is not yet possible to customize the default time at which a task would be due - as mentioned, the default is currently set to 8:00 AM for all portals.
It would be great to choose a default time inside my work hours. Like 9 am instead of it always auto choosing 8 am and then manually having to adjust.
It would be great if you could set default parameters for the “create a follow up task” in general where you can set a default Name, Task Type and Due Time as needed, or even have templates to choose from for different task types. So when you click “Create a follow up Task” there’s a drop down and you can pick a template from there and not have to go back and manually edit everything.
I find myself avoiding the “Create a Follow Up Task” option because I often have to edit everything about it anyway.
Similar to what’s been written here, I simply wish there was an option to set the time. You can currently set the date of your follow-up task and you should be able to set the time too.
Also, we’d like to customize the dates for our sales cycles. <=5 days is just not “right” for us. We need one week, one month, 2 months, 3 months. Why can’t we do this?
We would love this! Our sales cycle is very short, so 3 days is even too much for us! Hubspot is great for automation, so I want to make sure that we allowing our team to think as little as possible about everyday tasks so that they can focus on progress and pushing the company forward. Thank you!
I would love to be able to customize this. Having a defalt that I can set help my team in fewer clicks and makes sure we’re all using the same company approved defalt (2 Days)
This would save me so much time not having to change them every time I set up a task
Agreed it would be great to change the default time and it would also be great to allocate the follow-up task to another user. I see this suggestion has been waiting for over a year to happen. Please help Hubspot. Thanks so much!
Agreed!
I utilize the overdue task tab for my day to day tracking and the tasks will only show up for that day at 5 pm or later (as a default)
Don’t expect any progress on this. If you’re not one of HubSpot’s VC-backed primary users, you’re nothing. No suggestions for what they consider “good enough for free software” have been implemented. Be thankful they don’t charge you for what they give you or else switch to SFDC. HubSpot is what it is and will always be what it is because they just don’t really care about making improvements.
The new update has changed the default time for tasks to 5PM- which makes NO sense. Why would a task be due at the end of the work day? Why not just default to NO time, and allow the user to add one if they want to specify a time?
Please allow for the default follow up date from 3 business days to user selected. We use 2 business days for our follow ups, not 3 business days. So, every email, we have to change the default.
+1 Much needed!
By default, you have to click 2 places - or my reps have to remember to go back and reset the task follow up time to the default time. You’re forced to select at a minimum “1 business day” and by default 8am. This should be the same menu as the other tasks created - you can pick your exact date and time (it will vary based on situation -sometimes the follow up will be the same day, a few hours, sometimes it will be the next day, sometimes it will be 3 days/5 days/etc.)
Yes to eloyd and all of this. We should be able to set custom follow-up intervals and set our own default task time in the “create follow up task” function. I want to be able to use 1 week, 2 weeks, 1 month, etc. It is ridiculous to have to set this on a calendar every single time and would be so much more convenient to be able to (easily, not buried in a settings sub-menu) customize the items on the list.
When I make a call & want to follow up, I create a Task in HS. It would be helpful & save time if the TIME part would auto-default to my current time. So for example, I create a Task and it’s 11:30 am. I’d like the time to Auto-populate for 11:30 am.
Another idea on tasks would be to create Custom Tasks (in a dropdown), that I could preset. So, for instance, I select Custom Task ONE and I’d have it preset to call again in 5 working days at the same time. If I select Custom Task TWO, it would be preset to call again in 2 weeks at the same time. I could then click in the task to change day/time manually if desired. This would certainly streamline my task setting processes.
When we create a task for future, lets say using the options of “In 2 business days” or “In 3 business days” and do NOT set a time on the task, the default time is set to 8:00 am.
The problem this causes is that when you look at the task list on the due date past 8:00 am, the ‘Next Activity Date’ column does NOT show the date or time but just shows “-”.
As a manager, this gives me an impression that the next task has not been created for this contact (lead).
If we can control setting up of the default time and set it to 8:00 pm (say) by default, then the problem would go away.
8:00 am is well before start of our day. Setting it to 8:00 pm which is past our office hours would be just fine as a default.
We understand that we can set an explicit time on the task, but we would prefer not doing it at the time of creating the task. Our workflow is to create the task for a day and not set a time at the time of task creation. On the due date of our tasks, we go plan out the times of each of the task at the start of our day.
Hey @hka it is not currently possible to change the default Task time. I would reccommend working with your teams to ensure specific task times are met.
Our offices do not open till 9am. Having all my notification reminders come in at 8:00am when I am not even in the office or working is very annoying. Is there still no way to change the default time this tasks are due?
Yes it would be great to be able to change this default time to a later time! 8am is not a good time for a reminder.