I have a workflow titled “Create Lead upon contact LCS update.” I need to delete it.
It isn’t showing up in my workflows or in the lead pipeline in automations.
It’s a system created workflow. I need to delete this in order to also delete a lead property. How do I do this?
Hey @KRall - thanks so much for posting in the Community!
I understand that you’re looking to delete a specific system-created workflow from your portal. For better reference to how we might be able to delete this, can you please provide a screenshot/more context of where you’re currently seeing this workflow if not in your workflow list nor automations?
Shane, Senior Community Moderator
Hi @KRall,
Which lead property are you attempting to delete?
@KRall wrote:
It isn’t showing up in my workflows or in the lead pipeline in automations.
What happens when you click on the hyperlink? (see screenshot below)
@KRall wrote:
If this doesn’t take you to the workflow, your easiest option is to log a ticket with support in-app directly, via chat or email. They can investigate whether and how this workflow can be removed.