Superadmin's email address rescinded

Service Hub Tickets & Conversations
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1

I am the superadmin for a network database with 5 other users. I think we’re currently deactivated, but still within the 90-days window. Unfortunately, my previous organization deleted the email account I used to sign in and I am unable to sign in to reactivate.

Is there a way for another non-admin user to be assigned as the superadmin and recover the account? Is there some way for me to ask for my email address to be changed without having access to log in?

2

Hi @N8exchange,

There’s a troubleshooting article for logging in here: Log in to HubSpot

Since none of the steps apply, I’d recommend submitting the form at the end of the page.

Best regards!