Sudden Error 500

Developer Support APIs & Integrations
1

Hi!

We have an integration that have been working for quite some time. Suddenly we get a block of 500 errors like the following:

Request ID:

0e663bb8-b2e8-453b-93c3-7a3d7b93471a

Response:

{“status”:“error”,“message”:“There was an error processing the request.”,“correlationId”:“faabbb5e-24ff-4031-be25-9a9e8da6bcdb”,“category”:“INTERNAL_ERROR”}

Can you see more information about this error with the correlation ID?

2

Hi, @ccc_choni :waving_hand: Thanks for reaching out.

  • Is this issue persisting?
  • Can you provide additional details about the endpoint you’re using?

500 errors can be challenging to work with, for sure. Due to their generic nature.

Thanks,

Jaycee