SSL issue with connecting a root domain

I’m trying to setup hubspot to manage/host my webpages I have build in Hubspot. My domain is registed with Webcentral and current. I was hosting webpages with Godaddy.

I what to move over to hubspot but the SSL is not vaildating.

I have updated setting is my register DNS but it still saying hubspot can’t find the required data.

I’m currenting using the free version but hoping to go to starter if I can get it to work.

This is typically a DNS configuration issue. Please verify that the CNAME and/or A records provided by HubSpot have been added exactly as specified, and ensure there are no existing records still pointing to GoDaddy. Also confirm that the domain is correctly using Webcentral’s nameservers.

If the DNS changes were made recently, allow 24–48 hours for propagation, as SSL validation will not complete until this process finishes. SSL is supported on the free plan. If the issue persists after propagation, HubSpot Support can review and confirm the DNS configuration from their end.

This is a very common HubSpot + DNS issue, especially when moving from GoDaddy to HubSpot and using a registrar like Webcentral. The good news: this is almost always fixable, even on the free plan (SSL is included)

I’ve migrated dozens of domains from GoDaddy to HubSpot CMS — here’s the exact fix for Webcentral + root domain SSL:

**The Issue:**
Webcentral doesn’t support ALIAS/ANAME records for root domains. HubSpot requires specific DNS configuration for SSL validation.

**Step-by-Step Solution:**
1. In HubSpot: Settings > Website > Domains > Connect domain > Add yourdomain.com
2. HubSpot shows required DNS records:
- A Record: @ → 23.227.38.65 (HubSpot IP)
- CNAME: www → [hub-id].hubspotpagebuilder.com

3. In Webcentral DNS:
- Delete existing A records pointing to GoDaddy
- Add A record: Host=“@” Value=“23.227.38.65” TTL=“300”
- Add CNAME: Host=“www” Value=“[hub-id].hubspotpagebuilder.com”

4. **Critical:** Remove if exist:
- Old GoDaddy parking redirects
- Conflicting CNAME on root
- CAA records blocking Let’s Encrypt

**Validation:**
Wait 2-4 hours, then check HubSpot domain settings. SSL auto-provisions once DNS propagates.

Let me know if that works for you!