SPF Fail Received: from named unknown by gmailapi.google.com

Marketing & Content Hub Email Deliverability
1

Hi there,

i have some Hubspot users failing on SPF on my domain

i checked there email headers and i can see thats the from address point to

Received: from 
	named unknown
	by gmailapi.google.com

im not sure how to fix it

please help

Thanks in advance.

2

Hi @SReuven4,

It’s hard to say with the information provided, however, I will say that several of the issues with SPF records I’ve encountered are related to setup. Unlike the other records, you might add, there can only be 1 SPF record so if you have an SPF record for Google and need an additional one for HubSpot, the records need to be combined. Check the section on this page showing how to combine SPF records: Manage your email authentication

If that’s not the issue, please pass along more details.

Josh

3

Hi Josh,

Thank you for your reply

i will explain my self -

all my SPF / DKIM /DMARC are alligned

i see the email getting failed on the dmarc reports

i downloaded the email headers and i saw thats the email was sent via hubspot

the headers are -

Received: from
	named unknown
	by gmailapi.google.com
	with HTTPREST;

im not sure if its conencted to the hubspot permission on my workspace account ..

Thank you.

4

Hello @SReuven4 ,

i guess you are using gmail Pro for your company / users.

Can you check if it is still doing it if the user disconnect and reconnect his (or her) google acount from HubSpot ? It may come from here since your message could have only 2 solutions :

1/ the conection between the HubSpot user and Gmail is not “good”

2/ the way you send email with Gmail API use another software than HubSpot and is badly configured.

If you want to ensure that SPF and DMARC are set up correctly, you can use our free tool developed for HubSpot users: CRM français pour startups, TPE et PME | Charik