Some error occuring only in incognito mode

Develop, Build & Integrate APIs & Integrations
1

Exception accessing local storage. DOMException: Failed to read the ‘localStorage’ property from ‘Window’: Access is denied for this document.

at h (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:35325)

at m (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:35686)

at u (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17093)

at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17340

at u (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17093)

at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:17340

at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25536

at e (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:30111)

at t (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25488)

at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25712

at https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:25796

at https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:342577

at new Promise (<anonymous>)

at s (https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:342551)

at Object.get (https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:277792)

at i (https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:207375)

at https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:339766

at https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:445472

at dispatch (https://static.hsappstatic.net/hubspot-dlb/static-1.129/bundle.production.js:1:252960)

at[u] https://static.hsappstatic.net/conversations-visitor-ui/static-1.11005/bundles/visitor.js:1:407062[/u]

This is the error that I am getting only in incognito windows, what does the error mean, why does this occur, and what can I do to stop this from occurring.

2

Incognito windows do not retain localStorage or session storage. Something in HubSpot’s production JS is wanting to store something and that functionality isn’t there. If you’re trying to view something as a new user, I would use a different browser that isn’t logged into your account..

Hope that helps.