Surprised this hasn’t already been suggested! We are building a form that would require true branch logic and send people down different paths/steps/pages of the form depending on how they answer the question on the first page/step.
Current Step 1 has one dropdown question:
If they select Option A, we would want them to go to Step 2 and fill out those fields. At the bottom of Step 2 the next button would say “Submit” and it woud take you to the end with the submit confirmation.
If Option B is selected, we would want them to skip Step 2, jump to step 3 and then hit submit at the bottom and jump directly to the submit confirmation.
Each step has both rich text and fields on it so hiding certain fields does not solve the issue because it still shows the step.
It would be great if the logic tool had a “SKIP TO END” or “SKIP TO SUBMIT” option but it only has “Skip to Step” right now which makes it impossible for me to use this tool this way so I’ll have to use the legacy form editor. I lose the multi-page option, but I get more accurate property logic.
I was also wondering why this topic hadn’t come up yet. I have exactly the same requirements as you currently have.
I solved it with a small workaround, but unfortunately it creates an additional step in the form.
I inserted another step before the submit step, let’s call it the “last page step” (in my case, Step 5). This allows me to set the following in the logic (in my case, I have 3 values in the field):
If “Value A”, skip from Step 2 to Step 5 (last page step)
If “Value B”, skip from Step 1 to Step 3
If “Value B”, skip from Step 3 to Step 5 (last page step)
If “Value C”, skip from Step 1 to Step 4
This allows you to display only the steps (pages) in the new Form Builder that match a specific value. The disadvantage is the additional page at the end, which you have to fill with content somehow.
All it would take is a “Skip to submit” in the logic, and the problem would be solved.
Best, Erik
What I’d like HubSpot to add:
One (or both) of the following:
A “Skip this step” action
Instead of pointing to another step, allow conditional logic that simply tells the form to ignore a particular step in the flow.
A “Skip to submit/end” action Allow logic to jump directly to the final submission action, even if the thank-you/submit screen is not a numbered step.
Similar to what those are saying above, I believe this would be a simple fix and it’s a feature most other form platforms have in terms of logic.
