Hello,
I’ve sent out a marketing email, and all of my recipients received it. However, after a few days, I decided to add follow-up emails to the simple workflow.
Will the triggered emails in the simple workflow be sent out to the recipients of the original email, even though they acted a day ago, or no?
Thank you.
Hi @LangMagic,
No, once a contact has completed a workflow, they won’t experience any additional steps you add to the workflow.
In this case, it’s best to create a list of contacts who have received email 1 but not email 2, then prepare a regular email send to that list.
Best regards!
Hi @LangMagic
Did you have any delays in your original workflow?
Once a contact has completed a workflow - you can check that in the contact activity - it does not matter what you add to the end of it, because the contact is no longer in the workflow.
Frank