Hi! I’m setting up a workflow to let a team know when a deal is won/lost and I realized my workflow is only working if the selected product is only one. If I have two or more , it doesn’t go to any option and it finishes the workflow.
I’m using this article to make my workflow. Use branches in workflows
Based on the examples that post is showing what I need to know if for instance here:
only one branch is going to execute even if more than one option met the criteria.
Thanks for reading this.
Hi @GFER,
Yes, HubSpot will read these branches from left to right and execute the first one that is found correct/true. Unless you jump to another action or enable re-enrollment, an object (contact, deal etc.) can only experience one branch.
Feel free to share more details about your deal-based workflow, even a screenshot. Happy to help!
Best regards
Hi Karsten!
Thank you for your reply! I wanted to know that, if it could go to more than one branch. But the thing is, what my workflow is doing right now when it applies for more than one option nothing executes. Not even one option.
I checked and you can’t re-enroll the same workflow. Hopefully I’ll find a way to do what I want it to do. Thank you!
Hi @GFER,
Feel free to share more details about the workflow you’re trying to create – completely disregarding any HubSpot functionalities. What would you like to achieve?
If you want to explore this on your own and consider your original question on the branches answered, you can help others find this information by accepting my first post as a solution, I’d appreciate it.
Cheers!
