Sequence Settings, Shorter Delay Options for Sequences Steps

Status: Not Currently Planned

Status history

Hello,

I’m Ana, the product manager for sequences. We currently do not have any plans to develop this idea. That is not to say we’ll never prioritize this, but it’s not currently on the roadmap.

Wanted to share a bit more about how our current delays work and some potential workarounds for some of the issues mentioned in this thread:

1. The send window setting only applies to follow up emails. The intention is to allow the first step to send immediately. If you don’t want the first step to execute immediately, you can choose to schedule it for later at the time of enrollment.

2. Automated emails require a minimum delay of one day. However, task steps can be immediate with no delay. If you’d like to send an email after a call step, I recommend using a manual email task instead of an automated email. This will queue up the template and let you customize any content based on the outcome of your call.

3. Delays are in day increments only at this time. We don’t have any plans to introduce smaller increments like hours or minutes.

Best,
Ana