Sending data to third-party applications

Developer Support APIs & Integrations
1

Hello.
Is it possible to send ticket data to the third-party application when the ticket status has changed?

2

@DMatjusevs - this could be done in a number of ways. A typical approach would be to trigger a workflow whenever the required status change conditions are met - and use that workflow to send a webhook.

Good luck!

Steve

3

Hi @DMatjusevs,

Can you confirm what apps you plan to send the data to?

If it has a direct HubSpot integration, it’s best to use it.

If not, you can use Webhook via workflows or API connectors such as Zapier and Make.