I have set up a recurring email on a Monday morning for the sales dashboard to be sent to the full team (I am a super-admin). However, they haven’t been coming through (gmail). I’ve found another thread regarding the issue (go to settings > Notifications > Email > switch on). How can I do this en masse for the full team? I don’t want to rely on them all doing this individually. If I do it for everyone I can ensure that they are all receiving it. Seems like a very simple thing, but can’t work it out.
Hi @CJohns6,
Could you please confirm that you completed all of these steps here? Not receiving HubSpot system or notification emails
Best regards
Yes, I did that. I’ve solved it (I think, we’ll have to wait until next Monday!) - It’s very convoluted. You need to create a notification preset. Settings > users & teams > more > edit Preset and then follow all the different things you need to set up.
@CJohns6 yes, if some users have simply deactivated email notifications, you can enforce the sending of certain emails centrally with notification profiles and presets: Create notification profiles