On the email performance tab, there is a box that shows the list of engaged contacts - opens and clicks - and the # of times they opened and/or clicked that email, BUT it is not possible to export that list from this widget on the performance page. It would be great to have the ability to create a custom report to create this list. At the moment, it is not possible. I have to export the entire recipient list and create a pivot table by event type, to show the totals of opens and clicks by contact for that email. Please consider this report type, additionally, it would be great to pull in the contact properties into this report, not just the contact email address.
Hi @SBerger3
I believe you can now use the Marketing Email Analytics object in the Custom Report Builder to analyze this information.
We also had the issue of wanting to utilize contacts with mulitlpe engagements from marketing emails. To that end, I would love to introduce you to Segment Builder, a HubSpot Marketplace App that solves for this.
Segment Builder allows you to create “Segments” of engaged contacts from individual marketing emails, Campaigns, Subscription Type, or a combination. You can specify a percentage (e.g. top 10% of openers) or a threshold (e.g. at least 3 clicks) , and the segment will continuously sync to HubSpot as a List, making it workable with all other parts of HubSpot.
Please do try it out for free, and I would love to hear your feedback if you have any.
Happy segmenting
Tom from Segment Builder
A List of Segments