The Multi-select field in Hubspot is incredibly versatile, allowing for a variety of selections. However, a challenge arises when there’s a need to remove a specific value from the current selections.
I have a workflow designed to add a contact to a list when a particular value is selected in the Multi-select field. The challenge arises when this value is deselected—I am unable to automatically remove the contact from the list through the workflow.
Using the ‘Append’ function is not viable as it merely adds values.
The ‘Replace’ function is not suitable either as it would erase all existing values, which is not the desired outcome.
Therefore, I suggest introducing a new feature: an option to ‘Remove Current Value’. This would provide a solution by enabling the removal of a selected value from the field, without impacting the remaining values