Reinstalling a previously deleted app

Hi,

In ReTool I installed and then uninstalled the HubSpot app previously. I also deleted the ReTool connection in the HubSpot apps section.

I am now trying to reinstall the HubSpot app but keep getting the error “Authorization failed because there is a mismatch between the scopes in the install URL and the app’s configured scopes. Please contact the app developer.”

It seems that HubSpot is holding on to some previous settings and I don’t remember which scopes were chosen. What can I do?

Yes, you can reinstall an app that was previously deleted from your HubSpot account. Just go back to the HubSpot App Marketplace, find the app, and click “Install” again. After reinstalling, some apps may reconnect with your previous settings, but others might require you to reconfigure everything from scratch, depending on how the app handles data and permissions.

Hi @ASkelton1, I hope that you are well!
Thanks @JamesDavis77 for the help!
I wanted to check in on you @ASkelton1, are you all sorted?
If you still need help, please let us know and share as much details as possible.
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.

Have a great day! :sun_with_face:
Bérangère