Recordings and transcripts new system

We are facing problem when integrating the new API system of recordings and transcripts.

the documentation isn’t very clear and the endpoints supplied can’t be tested.

Hi, @Julien7720 :waving_hand: Thanks for your question. Can you provide any details about where in the process you are stuck? The documentation you linked has its requirements laid out in the order you need to get your external endpoint registered for use.

Thanks for the additional information! — Jaycee

we are stuck at the external endpoint registration level we get

A valid developer API key must be provided in the hapikeyquery parameter, and a validappId must be provided in the API request.

Hi, @Julien7720. If you are trying to find these values, I’ll add an example below. If it’s a different issue, please don’t hesitate to let me know.

Find your Developer HAPI key:

  • Make sure you’re in your app portal (not your production portal) You’ll see a banner at the top

  • From there, click on Apps > Get Your HAPI Key

  • If you are already using your Developer HAPI key in your request, can you share an example request and response here? Obscuring your key details, please.

Thank you! — Jaycee

Hello, where can we find the log or any other details of what is happening in the background as the audio file is not downloading, we don’t know where the problem is coming from.