It looks like reCaptcha v3 is available to be implemented via Hubspot but is not yet in use for Hubspot forms via the one-click reCaptcha toggle. Am I missing something or does v3 require custom code to implement? If so, is there is a timeline for when v3 might be available via the form editor?
Kindly go through this article here: Prevent and filter spam in form submissions
- If your regular or pop-up form includes a follow-up email, a CAPTCHA will automatically be added to the form. To remove the CAPTCHA from the form, delete the follow-up emails in the Automation tab of the form editor.
Let me know if you have any followup questions.
Thanks for taking the time to reply, Jigar. I have enabled CAPTCHA in the stlye of that form. My question is: Is that utilizing reCaptcha V2 or reCaptcha V3? It looks like it is using v2. If it is using v2, can you tell me if there are any plans to allow use of v3?
Hey @CaseyToken there’s no way to add recaptcha v3 out of the box right now. I know in the past this has been due to pricing issues when google introduced their rate pricing for recaptcha. I don’t work for HubSpot though so can’t speak to if this is on the roadmap or not, but I do know it’s not available right now.
I’d definitely recomend reaching out on the feature request board here to request this though!
Thanks so much for the answer, @TomM2. That was what I thought but I didn’t see it spelled out anywhere.
For the money HubSpot is charging they could and should take care of the payment for reCaptcha V3. Though most people can easily generate their own V3 key. But would need a way to utilize it in their HubSpot account.
Agreed! At this point, I just want a straightforward reply from HubSpot. It’s causing us issues, and their lack of response is frustrating. Implementing this takes time and money, but acknowledging the problem and updating us would hardly cost or take much time.
Hey there @03155 : Totally hear your frustration — thanks for sharing your thoughts. The best place for product-related feedback and improvement requests is our Ideas Forum. If you create a similar post there, feel free to drop the link in this thread and I’ll gladly give it an upvote to help get things moving!
Best, Victor
@CaseyToken I’ve got this issue and errors appearing. Have you found a work around? I’m thinking of using Advanced Google recapture v3 and then trying to work out how I can integrate that with the use of shortcode on to each form.
ReCaptcha V2 is an awful experience when the challenge is presented and a deterrent to high CvRs. We really need V3 to be made available ASAP.
Hi all!
I just created a feature request for the HubSpot product team on the ideas board, can you please go upvote to raise visibility of this to the product team? Thanks!
How do we find it - do you have a link?